Agency operations
Get a hand with day-to-day operations and work through the issues that keep pulling you away from growing your agency.
Support for insurance agencies
Get flexible, hands-on help with agency operations, team training, and putting new processes into practice.

Services
Get a hand with day-to-day operations and work through the issues that keep pulling you away from growing your agency.
Help team members learn agency workflows and build confidence using the systems they work in every day.
Turn a new process into clear steps and help your team put it into practice.
Talk through system questions and workflow challenges with someone who has hands-on experience with State Farm systems.
Meet Kate Cuff
I’ve spent 24 years in insurance, working with agency operations, team training, and systems. I started Cuff Operations & Support to give agents a flexible way to bring in that experience when they need it.
Whether you’re rolling out a new process or working through a day-to-day challenge, I can step in, get up to speed, and help your team move the work forward.
Kate Cuff
Get in touch
Let’s set aside 20–30 minutes to talk about what’s happening at your agency and where I might be able to help.